Free Delivery for many items in Melbourne metro over $1000
info@kalessi.com.au
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Premium toilet meeting high expectations. The Kensington white close-coupled suite delivers sophistication appropriate for upscale bathroom renovations. The S-trap configuration provided perfect compatibility with existing plumbing arrangements. Ceramic quality demonstrates superior manufacturing standards and durability. Soft-close seat reflects premium engineering with whisper-quiet operation always. Flushing dynamics combine water conservation with impressive cleaning power. Contemporary design language suits modern bathroom aesthetics perfectly. Construction quality is immediately apparent throughout entire fixture. Installation proceeded smoothly without complications or modifications. Customer service team displayed excellent product knowledge. Premium-quality toilet suite justifying investment through consistent performance.
Sophisticated addition to our designer bathroom. The Kensington close-coupled toilet matched our interior designer's specifications perfectly. The S-trap compatibility eliminated plumbing complications during installation process. The white ceramic is premium quality with brilliant gloss finish. Soft-close seat mechanism operates silently and smoothly every time. The flushing system combines environmental responsibility with powerful cleaning action. The design language speaks contemporary elegance without unnecessary embellishment. Installation was completed professionally by qualified plumber without issues. The quality craftsmanship is evident handling the components. Customer support provided excellent pre-purchase guidance. Excellent choice for anyone wanting bathroom fixtures matching high style standards.
Elegant style meeting functional requirements. The Kensington white close-coupled toilet combines sophistication with practical performance beautifully. The S-trap configuration suited our existing plumbing perfectly without modifications needed. The white ceramic finish is brilliant and maintains appearance despite heavy use. The soft-close seat represents genuine quality enhancement improving user comfort. Flushing mechanism delivers impressive power while maintaining water efficiency standards. The close-coupled design looks contemporary and proportionate in modern bathrooms. Installation was straightforward following clear documentation provided. The overall construction quality impresses from initial inspection. Kalessi's customer service was professional and responsive. Outstanding toilet suite suitable for style-conscious buyers valuing quality.
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